Hair Extension Shop
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Customer Service

HairExtensionShop Customer Service

We Are Here to Help You

Thank you for choosing HairExtensionShop, your online store for hair extensions, hairpieces and beauty care products.

Our stores are present in several European countries and operate significant retail and wholesale activity in the field of hair extensions, hairpieces, beauty care and related professional products.

It is very important to us that every customer receives fast, accurate and reliable support. Please feel free to contact our customer service team regarding orders, product information, delivery, exchanges, returns, complaints, quality concerns or any other request.

Please Contact Us in Writing

To ensure that your request can be handled as quickly and accurately as possible, we kindly ask you to send all questions, requests, notifications and complaints to us in writing. Written communication allows us to record your request accurately, connect it to the relevant order or product and provide a clear and efficient response.

We Will Handle Your Request as Quickly as Possible

You can be confident that every message we receive is reviewed by our team as soon as possible, and we will do our best to provide you with a fast and appropriate solution.

Thank you for your trust. We are happy to help you.

GENERAL CONTACT FORM ↓
How can we help you? (Do not fill in this if you have a specific complaint or interest)

***   Cancellation / Withdrawal Form   ***

Please fill in the form below if:

- Right of Withdrawal
- You have a specific complaint
- You want to return the product
- Your order has been damaged
- For all other complaints

In any case, this is the fastest way to help solve the problem!

Reason for return:
Product Status
What do you want to solve the problem?
How did you pay for your order?

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  • CLIP IN Hair
  • Weft Hair
  • Keratin Hair
  • Ponytail Hair
  • TAPE IN Hair
  • FLIP-IN Hair
  • Accessories
  • Beauty Care
  • Hair Extension Quality Guide
  • Warranty and Returns Information
  • Blog
  • Customer Service
  • Thank You for Your Message
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